Effective Date: February 3, 2026

These Terms of Service (“Terms”) govern your use of the Icon Auto Repair & Collision website and any related services we provide through the website, phone, email, and text messaging (collectively, the “Services”). By using the Services, you agree to these Terms.

1) Who we are

Icon Auto Repair & Collision (“we,” “us,” “our”) provides automotive repair and collision-related services and information. Content on our website is for general information and customer communication.

2) Using our website

You agree to use the website lawfully and not to:

  • Attempt to gain unauthorized access to our systems.
  • Disrupt or interfere with site functionality.
  • Use the site to transmit malware, spam, or harmful content.
  • Copy, scrape, or republish site content without permission.

We may suspend or block access to the website if we believe misuse is occurring.

3) Quotes, estimates, and service information

Any quotes or estimates provided through the website, phone, email, or text are for convenience and may require confirmation after inspection of the vehicle. Final pricing, parts availability, and timelines can change based on diagnostics, supplemental damage, insurer processes (if applicable), and your approval.

4) Appointments and communications

If you request an appointment or contact us through the website, you agree that we may respond using the contact details you provide. This can include phone calls, emails, and text messages related to your inquiry, appointment scheduling, service status updates, or customer support.

5) Text messaging terms

If you opt in to receive text messages from us, you agree to the following:

  • What you’ll receive: messages related to your inquiry, appointment scheduling, reminders, service updates, and customer support.
  • Message frequency: varies depending on your requests and service needs.
  • Standard rates: Message and data rates may apply depending on your mobile plan.
  • Opt out: Reply STOP to unsubscribe at any time.
  • Help: Reply HELP for assistance.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

6) Intellectual property

All website content, including text, graphics, logos, and layout, is owned by or licensed to Icon Auto Repair & Collision and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without written permission.

7) Third-party links and services

Our website may include links to third-party websites or tools. We do not control those sites and are not responsible for their content, policies, or practices. Use third-party services at your own risk.

8) Disclaimers

  • The website is provided “as is” and “as available.”
  • We do not guarantee the website will be uninterrupted or error-free.
  • Information on the site may not always reflect real-time pricing, availability, or turnaround times.

9) Limitation of liability

To the maximum extent permitted by law, Icon Auto Repair & Collision will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or Services.

If liability cannot be excluded, our total liability will be limited to the amount you paid us for the specific Service giving rise to the claim (if any).

10) Privacy policy

Your use of the Services is also governed by our Privacy Policy: http://iconautorepair.com/privacy-policy

11) Changes to these Terms

We may update these Terms at any time. If we make changes, we will update the Effective Date at the top of this page. Your continued use of the Services after changes means you accept the updated Terms.

12) Contact

For questions about these Terms, contact Icon Auto Repair & Collision using the contact options listed on our website.